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Cloud Link and Sophos Web Intelligence service

If you experience slow browser loading or slow web browsing with Cloud Link and Sophos Anti-Virus is installed on the machine then it could be the Web Intelligence component that is interfering with Cloud Link.

To fix this, after Sophos has started up, run the following commands from a command prompt as administrator:

cd “programdatasophosweb intelligence”
swi_lsp32_util.exe -u -d swi_ifslsp.dll

This command will not survive a reboot and therefore should be added to a start up or logon script and it should run after the Sophos services have started.


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