Hosting Companies not Compatible With Our Service
Unfortunately some hosting companies do not allow users to host their email on the hosting company’s servers while at the same time using a third-party email filtering service like The Email Laundry. These hosting companies are listed at the bottom of this article.
If you attempt to change the MX records for the domain (a necessary step in using our inbound filtering service), these hosting companies will generally delete your hosted email accounts and block access to them.
Please note that this does not apply if you have your own email server – only if you have your email hosted with one of these hosting companies. If you have any queries about this please contact our support department – we will be happy to propose possible solutions to this issue.