Responsible Disclosure

The Email Laundry's Responsible Disclosure Policy

Security Disclosure

Responsible Disclosure Policy

Clean Communications aims to keep its Service safe for everyone, and data security is of utmost priority. If you are a security researcher and have discovered a security vulnerability in the Service, we appreciate your help in disclosing it to us in a responsible manner.

Clean Communications will engage with security researchers when vulnerabilities are reported to us in accordance with this Responsible Disclosure Policy. We will validate, respond and fix vulnerabilities in accordance with our commitment to security and privacy. We won’t take legal action against or suspend or terminate access to the Service of those who discover and report security vulnerabilities in accordance with this Responsible Disclosure Policy. Clean Communications reserves all of its legal rights in the event of any noncompliance.

Testing

You may test only against an Account for which you are the Account owner or an Agent authorized by the Account owner to conduct such testing. In no event are you permitted to access, download or modify data residing in any other Account or that does not belong to you or attempt to do any of the foregoing. You are also prohibited from:

executing or attempting to execute any “Denial of Service” attack;
knowingly posting transmitting, uploading, linking to, sending or storing any Malicious Software;
testing in a manner that would result in the sending unsolicited or unauthorized junk mail, spam, pyramid schemes or other forms of duplicative or unsolicited messages;
testing in a manner that would degrade the operation of the Service;
testing or otherwise accessing or using the Service from any jurisdiction that is a Prohibited Jurisdiction; or
testing third party applications or websites or services that integrate with or link to the Service.

Reporting

Share the details of any suspected vulnerabilities with the Clean Communications Security Team by sending an email to support@theemaillaundry.com. Please do not publicly disclose these details without express written consent from Clean Communications. In reporting any suspected vulnerabilities, please include the following information:

Vulnerability details with information to allow us to efficiently reproduce your steps
Your email address
Your name as it should be displayed on this page if you would like it to be
Your Twitter handle or website as it should be displayed

Compensation Requests

Requests for monetary compensation in connection with any identified or alleged vulnerability will be deemed non-compliant with this Responsible Disclosure Policy.

Our Commitment

If you identify a verified security vulnerability in compliance with this Responsible Disclosure Policy, Clean Communications commits to:

Promptly acknowledge receipt of your vulnerability report
Provide an estimated timetable for resolution of the vulnerability
Notify you when the vulnerability is fixed
Publicly acknowledge your responsible disclosure

Contribitures

Clean Communications thanks the following individuals and organizations that have identified security vulnerabilities in accordance with this Responsible Disclosure Policy

Ravi Kariya

Lens: _lens_

Manikandan Rajakumar

BALAJI P R: Balagpy

Evan Ricafort: Evanricafort.com

Kamran Saifullah

Pegasus: me_pegasus

Hamid Ashraf: hamihax

Pradeep Kumar: pradeepch99

Pratyush Anjan Sarangi: riozaki.sam

Rajnish Haritash: iNdi.GeAr

Jay Patel: jaypatel9717

Syed Daniyal Bin Rasid

Ahmed Jerbi (Web Plus): ahmed.jerbi.web.plus

Ahmed Adel Abdelfattah: 00SystemError00

Ramin Farapour Cami: www.saminray.com

Nehal Ghoratkar: 1.O.22.994

Muhammad Zeeshan: zeeshan.1337

Pflash Punk: pflashpunk

Mohammad Reza Espargham: rezesp

Aaditya Purani: aaditya_purani

Jay K Patel: jaypatel34

Julio Cesar Madeira Soares

Balvinder Singh: destroyerballi

Latish Danawale: latish.danawale.14

Muhammad Talha Nasr: talhayamin94

Mehmet Caner Köroğlu: cnrkrglu

Sunil Yedla: sunil.raj.5245

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I have been looking for a hosted SPAM filtering solution that was affordable, effective and has solid customer service. So far I'd say that we have found all 3 with the The Email Laundry. The service was quick and easy to setup and has been very effective so far. I rate 5 stars due to the quick response from their support team when we have needed help.
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Brian Mangan Other, 251-500 Employees

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